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Redefining Hospitality
Four forces transforming hotel economics By Suraj Bhakta The hospitality industry is undergoing its most significant structural transformation in decades, not through a single disruptive force, but through four simultaneous shifts that are fundamentally rewriting the economics of hotel operations, development, and guest experience. From the pricing strategies guests encounter at check-in to the viability…
Stay Ahead or Fall Behind
How smart hoteliers are winning in a changing industry By David Wiles For hoteliers, maintaining guest satisfaction in today’s market is a constant balancing act. Yesterday’s formula for success is rarely enough for tomorrow’s traveler. Shifting guest expectations and market disruptions are a given, but they also open the door to improvement and innovation. The…
The Power of Place
A hyper-local strategy gives independent hotels a competitive edge By Aaryan Patel and Jin Laxmidas Independent hotels continue to represent one of the most agile segments of the lodging industry. Their ability to adapt quickly to shifting guest expectations remains a core advantage, particularly as travelers increasingly seek authentic, community-rooted experiences rather than standardized stays.…








