Source: Hotel Business
April 23, 2020
NEW YORK—During the NEXT Virtual Town Hall, hotel industry experts provided insight into the issues facing the industry during the COVID-19 pandemic based on questions provided by the audience.
The virtual conference, sponsored by Access Point Financial, included nearly 600 registered attendees and roughly $5,000 was raised for Hospitality Cares. Those interested can still make donations at https://hospitalitycares.org/.
Jagruti Panwala, AAHOA chairwoman and president/CEO, Wealth Protection Strategies LLC, said that there may be a change in the way free breakfast is offered, if it is offered at all. “In the U.S., we are so accustomed to offering a hot breakfast to our guests, and with the sanitation that is happening now, you have seen probably all the brands stop doing that,” she said. “I believe that those are things that are going to change for the long term. As the airlines changed their standards after 9/11, I believe the hospitality industry is going to have some major changes to protect our guests and employees, and also to change the landscape of the industry for the long term.”