Recognizing the 2024 AAHOA Award winners
Each year, AAHOA takes time to recognize a select group of individuals – and one overachieving property – who are blazing their own trail in the industry. This year, winners were announced on the final day of AAHOACON24, during the general session, in Orlando, FL. The annual AAHOA Awards Program recognizes the industry’s best and brightest, and here is a small look at what makes these winners so special as we discuss why they’re so passionate about belonging to AAHOA.
AAHOA is proud to have dedicated and innovative leaders who light the path for future generations.
Outstanding HerOwnership Award of Excellence
DR. RUBY DHALLA
WHAT WAS YOUR RATIONALE FOR JOINING AAHOA?
As one of the world’s largest hotel associations, AAHOA is to be commended for its work, legacy, and the reputation it has created in championing the voice, issues, and concerns of hoteliers. I joined to become a part of the AAHOA family – to work, support, and empower each other with the skills, resources, and tools needed for everyone to succeed.
HOW HAVE YOU SEEN AAHOA WORKING TO HELP LEVEL THE PLAYING FIELD REGARDING WOMEN IN THE INDUSTRY?
The HerOwnership initiative launched by AAHOA is a great platform for supporting and mentoring women hoteliers. As a keynote speaker at the HerOwnership Conference & Retreat in 2023, I was humbled with the response both during the conference and afterward by fellow women hoteliers who appreciated the event and wanted to be a part of a community they could trust and rely on for advice, support, and resources. Through the HerOwnership initiative, AAHOA is elevating the voices of women in the industry to ensure there’s a level playing field for women in all aspects of the hospitality industry.
HOW HAS AAHOA MEMBERSHIP SHAPED YOUR PROFESSIONAL CAREER?
Professionally, AAHOA has given me strength and confidence in knowing I’m part of a larger community. As a relative newcomer, I’m full of gratitude to the board and to the members of AAHOA for their support, insight, advice, and words of wisdom.
Political Forum Award for Advocacy
RAY PATEL
HOW LONG HAVE YOU BEEN AN AAHOA MEMBER AND WHY DID YOU JOIN?
I’m an AAHOA Lifetime Member and have been a part of the association since at least the late ’90s.
WHY ARE YOU SO PASSIONATE ABOUT ADVOCACY, AND DO YOU THINK IT’S SOMETHING THAT NEEDS GREATER ATTENTION ACROSS THE INDUSTRY?
I’m passionate about advocacy because it’s a process for me and my fellow hoteliers to practice fighting for our rights. Advocacy is the mechanism by which we as hoteliers can overturn adverse laws and effectuate changes for our industry to help protect and bolster our livelihoods. When we’re forced to reckon with adverse legislation, only then do we advocate for our side. It would be beneficial for all hoteliers to stay vigilant with any proposed legislation at the local and state levels and to ensure their elected officials don’t pass laws that harm the hotel industry.
WHAT ADVICE CAN YOU GIVE TO HOTELIERS WHO HAVEN’T YET JOINED AAHOA?
Strength in numbers. It is imperative that every hotelier joins AAHOA as it’s one of the largest trade associations that represents the largest numbers of hoteliers and has the capabilities to protect the industry from adverse legislation. More importantly, the advocacy AAHOA performs from Washington, D.C., to the smallest municipality in America helps bolster our viewpoints and effectuate legislation in our industries favor.
Outstanding HYPE Award of Excellence
DHRUV PATEL
HOW LONG HAVE YOU BEEN AN AAHOA MEMBER AND WHY DID YOU JOIN?
I joined in 2021 because of its strong community support and valuable resources for hotel owners like me. The networking opportunities and access to industry insights have been instrumental in my business’s success. Plus, being part of a diverse community that shares common goals and challenges has been incredibly enriching.
HOW HAS AAHOA MEMBERSHIP SHAPED YOUR PROFESSIONAL CAREER THUS FAR?
AAHOA membership has had a profound impact on my professional career. Through networking events, conferences, and educational resources, I’ve gained valuable insights into the hospitality industry. Connecting with fellow hotel owners has provided me with invaluable advice and support, helping me navigate challenges and seize opportunities. Additionally, AAHOA’s advocacy efforts have given me a voice in important industry issues, ensuring my concerns are heard and addressed.
WHAT ADVICE CAN YOU GIVE TO YOUR FELLOW YOUNG PROFESSIONALS WHO HAVEN’T YET JOINED AAHOA?
For young professionals who haven’t yet joined AAHOA, I highly suggest exploring the countless benefits it offers. Membership provides access to a wealth of networking opportunities, enabling you to connect with experienced professionals in the hospitality industry. Additionally, take advantage of the educational resources and workshops available through AAHOA to enhance your skills and knowledge in hotel management. Remember, AAHOA offers a supportive community of peers who understand your challenges and share your ambitions. Joining AAHOA can be a valuable investment in your professional growth and success.
AAHOA Award of Excellence
DR. JAY S. PATEL
HOW LONG HAVE YOU BEEN AN AAHOA MEMBER AND WHY DID YOU JOIN?
I joined AAHOA in 1989 and became one of the initial members in 1990. My motivation was to unite with fellow industry colleagues and collaborate to educate others about our identity and origins, especially when the insurance industry began unfairly targeting Indian hoteliers.
HOW HAS AAHOA MEMBERSHIP SHAPED YOUR PROFESSIONAL CAREER?
AAHOA has become the cornerstone of my professional career. In the mid-1990s, I conducted a thorough examination of franchising practices and contract provisions. I discovered these contracts, often drafted by franchise attorneys, heavily favored franchisors and provided minimal benefits to franchisees. Recognizing the need to educate hoteliers, I co-developed the 12 Points of Fair Franchising in 1999.
WHAT ADVICE CAN YOU GIVE TO HOTELIERS WHO HAVEN’T YET JOINED AAHOA?
AAHOA serves as the sole advocate protecting the interests of the Asian American community across all industry issues. By uniting as one voice, AAHOA can influence industry rules and regulations that impact our daily operational costs and mandates. In today’s environment of business mandates, it’s crucial for business owners to be part of AAHOA and have their voices heard collectively.
Cecil B. Day Community Service Award
PRAKASH SARAF
HOW LONG HAVE YOU BEEN AN AAHOA MEMBER AND WHY DID YOU JOIN?
I‘ve been a proud member of AAHOA for 14 incredible years. I initially joined to expand my network, be part of a vibrant community, and gain new insights. AAHOA is an exceptional platform for learning and skill development. When asked why I joined, I simply say: ‘To be part of a dynamic organization that offers endless opportunities for growth, connections, and success!’
WHAT ADVICE CAN YOU GIVE TO HOTELIERS WHO HAVEN’T YET JOINED AAHOA?
I wholeheartedly encourage my fellow hoteliers to become part of this vibrant community. By joining AAHOA, they expand their professional network and broaden their perspective, gaining valuable insights into the industry. They will discover new opportunities for growth, learn about innovative approaches to community partnerships, and develop meaningful connections that can help take their business to the next level.
I can attest to the transformative power of this organization. Through AAHOA, I’ve gained access to exclusive resources, mentorship, and support that have been instrumental in my success.
Cecil B. Day Community Service Award
HITESH PATEL
HOW LONG HAVE YOU BEEN AN AAHOA MEMBER AND WHY DID YOU JOIN?
I joined AAHOA in 2008 when I acquired my first hotel property. For me, membership transcends a mere affiliation; it represents a commitment to a collective endeavor aimed at enhancing our industry. I was drawn to AAHOA for its robust educational resources and exclusive vendor discounts, which were instrumental as I navigated the complexities of hotel ownership.
CAN YOU TALK A LITTLE BIT ABOUT YOUR HISTORY OF COMMUNITY SERVICE?
Community service has been a cornerstone of my life. Recently, as president of LPS of USA, we have initiatives that profoundly impacted our community, particularly the youth. We awarded numerous scholarships to students in need, fostering their future success. During the COVID-19 pandemic, under the leadership of Nayna (Nancy) Patel, we raised nearly $442,000. This funding facilitated the acquisition of oxygen plants for hospitals in Gujarat, India, marking a significant achievement in our humanitarian efforts.
WHAT ADVICE CAN YOU GIVE TO HOTELIERS WHO HAVEN’T YET JOINED AAHOA?
I strongly encourage every hotelier who hasn’t yet joined AAHOA to consider membership. The value of AAHOA lies in the relationships and knowledge we share among our peers. It’s a platform where learning from one another isn’t just encouraged – it’s integral. Engaging with AAHOA can profoundly enhance your operational strategies and industry understanding.
Outreach Award for Philanthropy
AMIT BHAKTA
HOW LONG HAVE YOU BEEN AN AAHOA MEMBER AND WHY DID YOU JOIN?
For more than two decades, I’ve been part of AAHOA. My journey started straight out of high school, tagging along with my dad, eager to soak up everything about the industry. Back then, AAHOA was the ultimate spot to connect with vendors, fellow business owners, and newcomers like me.
CAN YOU TALK A LITTLE BIT ABOUT YOUR PHILANTHROPIC EFFORTS AND WHY YOU FEEL IT’S SUCH AN IMPORTANT UNDERTAKING?
Growing up, I watched my parents give back to the community despite having little themselves. It really sparked something in me. Now, I’m involved with several charities here and in India. I feel lucky to be where I am, but I know not everyone gets the same chances. Through my charity work, I’m just trying to make life better, bring people together, and lift others up.
WHAT ADVICE CAN YOU GIVE TO HOTELIERS WHO HAVEN’T YET JOINED AAHOA?
AAHOA brings together a group of seasoned hoteliers, each with a treasure trove of knowledge and experiences. In the fast-paced world of hospitality, AAHOA stands out for its ability to stay ahead of the curve with the latest trends. Its educational seminars are top-notch, covering a wide range of relevant topics. Beyond business, AAHOA is where lasting friendships are made. Some of my closest pals are folks I met through AAHOA!
IAHA Independent Hotel of the Year Award
Answers provided by Armaan Patel
LEXEN HOTEL, HOLLYWOOD, CA
HOW WOULD YOU DESCRIBE THE LEXEN HOTEL?
The Lexen Hotel is a luxurious accommodation known for its elegant ambiance and top-notch amenities. Nestled in the heart of Hollywood, CA, it offers guests a sophisticated experience coupled with impeccable service. The hotel’s modern architecture blends seamlessly with its surroundings, creating a captivating aesthetic for visitors.
WHAT’S UNIQUE ABOUT THE LEXEN HOTEL?
The Lexen Hotel stands out from a design perspective due to its collaboration with award-winning interior designers who have crafted a truly distinctive aesthetic. Every corner of the hotel exudes elegance and sophistication, with attention paid to every detail. From the moment guests step into the lobby, they’re greeted by a seamless fusion of modern flair and incredible service.
WHAT SPECIFIC CHALLENGES DO INDEPENDENT PROPERTIES FACE IN TODAY’S MARKET?
Many independent hotels are having trouble standing out due to brand recognition and the marketing power brands have. But, there’s a solution on how to stand out in oversaturated markets by creating and implementing aesthetics that present your hotel as Instagrammble, as well as the advantage of offering a more personalized and authentic guest experience, which can be a significant draw for travelers seeking unique accommodations. Currently, on all our boutique products, we are targeting Gen Z travelers as we see the industry changing, and most importantly, creating a guest experience for each individual who steps foot into our hotel.
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