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We can be heroes
AAHOA’s partnership with Businesses Ending Slavery & Trafficking (BEST) to enhance training for hotel workers by NICK FORTUNA THE SAME…
Browsing: Behind the Scenes
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Diffusing tense situations
How to help create a safe and secure environment for front-line associates and guests by ZOHREEN ISMAIL Picture this scenario:…
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A meeting of the minds
Insights from several longtime hoteliers on where the industry has been this past year and where it’s headed by CARTER…
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AAHOA’s strategic vision for the future
A Q&A with AAHOA President & CEO Cecil P. Staton on AAHOA’s 2021-2023 Strategic Plan by HEATHER CARNES AAHOA’s 2021-2023…
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An A for effort
Hotels’ enhanced cleaning standards and messaging are winning over core customers by NICK FORTUNA Even with travel at historically low…
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AAHOA award winners announced at AAHOACON20
AAHOA honored excellence and achievement in hospitality on the final day of the 2020 Virtual Convention & Trade Show. The…
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Manage Pest Threats with This Post-Hurricane Checklist
by BENJAMIN HOTTEL, BCE Hurricanes pose a serious threat to hotels, especially during peak season from June to November. These…
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Form Meets Function at Two Popular Hotels
As society begins to reopen, Americans will again have the need to stay in hotels for business and vacation purposes.…
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Your first defense against pests: Employees utilizing IPM
by BENJAMIN HOTTEL, PH.D. Smooth operations depend on a well-trained team, and pest management is no different. Since your staff…
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Wading into the next decade: Risk outlook for the hospitality industry
by JOHN WELTY The start of each new decade brings with it a time to reflect on the 10 years…