Browsing: Compliance & Legal
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U.S. health care system needs more choices, not fewer
by Alfredo Ortiz Health care remains an obstacle in the U.S. Prices continue to rise, and many Americans are unable…
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How to avoid being a target of a “click-by” online ADA lawsuit
by Raj Patel, CEO of INNsight The Americans with Disabilities Act (ADA) is a landmark piece of civil rights legislation…
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Serving guests with disabilities and their service animals: Test your knowledge
by Day-Al Mohamed and Bruna E. Pedrini A woman enters the hotel carrying a small dog she says is…
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Which of these is not like the others? Service animals, comfort animals, pets, and the ADA
by Day Al-Mohamed and Bruna E. Pedrini Travelers with disabilities in the United States spend more than $13.6 billion annually…
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Putting an end to human trafficking
by Toni-Anne Barry Over the past few years, the hospitality industry has made great strides in the fight against human…
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Worker safety isn’t my job…or is it?
by Sal Caccavale, Principal, Global Hospitality Security Solutions, LLC Hotel leadership often deliberates what to do with worker safety programs.…
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5 ways to prioritize ADA compliance
by Nate Lane, Senior Director of Digital Platforms, Travel Tripper There isn’t a single hotel owner or operator who wants…
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The most common HR mistakes that lead to hotel industry lawsuits – and how to prevent them
Attorneys in the field say claims related to tips, overtime, and sexual harassment are among the most prevalent by Tom…
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Does your website describe your property’s accessible rooms and amenities?
by STEPHANIE N. MOOT and CAROL C. LUMPKIN Lawsuits claiming that a hotel’s website does not sufficiently describe the property’s accessible…
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Top 5 legal issues facing hoteliers
by Mahesh Patel With the myriad of hospitality laws, hoteliers are often looking for ways to educate themselves on the…