Browsing: Compliance & Legal
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Termination and liquidated damages during COVID-19
by MITCH MILLER, J.D., MBA During the crisis created by COVID-19, many franchisees are considering terminating their franchise agreements, as…
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Happy guests are satisfied, but what happens when they’re not?
By SHEETUL RAYEED Guest satisfaction is critical to the success of your hotel business. Not only will a happy, satisfied…
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The value of the post-stay guest survey
by DANIEL J. MOUNT, DBA The electronic post-stay guest survey has an important place in a guest feedback program. While…
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AAHOA Statement on Bipartisan Stimulus Agreement
ATLANTA, Ga., Dec. 21 – AAHOA President & CEO Cecil P. Staton issued the following statement in response to the…
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Pandemic delays the REAL ID compliance deadline
by SEAN GROSSNICKLE The Department of Homeland Security (DHS) extended the Oct. 1, 2020, REAL ID credential deadline for one…
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Trending legal issues for hoteliers to consider as they reopen
by CAROL C. LUMPKIN and SHAWN HOGUE COVID-19 has fundamentally changed the way we live, work, communicate, and travel. The…
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Back in business
Legal considerations for bringing employees back to work by NIKHIL N. JOSHI, ESQ. Hospitality employers are preparing and bringing back…
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Becoming sensory friendly during COVID-19
How investing in accessibility now can pay off in the long run by AUDREY COBLE This is an unprecedented time…
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Top five COVID-19 FAQ for HR
by Deepa Subramanian – Ogletree, Deakins, Nash, Smoak & Stewart Below is a list of 5 FAQ that addresses a…
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Replenishing the Paycheck Protection Program
Common Ground profiles members of opposing parties who are working together to advance issues important to hoteliers. by SEAN GROSSNICKLE…