Browsing: Guest Experience
A picture of current guest expectations by ANJULI NANDA HABBAS While 2023 was all about improvements to attract customers and…
How hotels can transform to meet modern demands by BRYNN SCARBOROUGH In recent years, the hospitality industry has witnessed a…
All the world’s a stage, and your property should perform for your guests by KENDRA GIBSON The internet has created…
Air quality – the unsung hero of wellness travel by HALEY PAYNE Wellness travel means different things for different people…
Understanding the new guest experience by GREG GLINIEWICZ Say what you will, COVID-19 changed the way people live their lives.…
Maximizing productivity and well-being by AKO ARDALAN Picture this: You’re a hard-working executive and have just wrapped up an exhaustive…
Bikes and e-bikes offer a cost-effective amenity that allows hotel guests to explore by ANNIE ZOU During his 2023 State…
Don’t let a lack of connectivity sink your reputation by TED HELVEY “Invisible threads are the strongest ties.” Friedrich Nietzsche…
How technological innovations allow hoteliers to better connect with guests by ROY FRIEDMAN Businesses spent much of the pandemic, especially…