Longtime industry veteran Keith Pierce, EVP, President of Franchise & Development with Sonesta + RLHC, weighs in on the increasing…
by ROBERT BRAUN One of the challenges hotel owner s and brands face is creating a true alignment of interests.…
by JEFFREY M. GOLDSTEIN Many franchisees believe the law will protect them from being terminated if they have failed to…
What to know as a franchisee by JACLYN SALTZMAN The franchise disclosure document (FDD) can be overwhelming to a franchisee…
by MICHAEL FORREST A recent STR U.S. Market Recovery Monitor report noted that RevPAR had risen to, at that time,…
by LINCHI KWOK Ph.D When the pandemic hit the global hospitality and tourism industry barely more than a year ago,…
Hot points and key issues by ROBERT BRAUN Most hotel owners are franchisees; they enter into an agreement with a…
by J. MICHAEL DADY, ESQ. and RACHEL D. ZAIGER, ESQ. Unquestionably, COVID-19 has impacted virtually all walks of life. Remote…
by DANIEL J. MOUNT, DBA The electronic post-stay guest survey has an important place in a guest feedback program. While…
by RAHUL B. PATEL and CYRA A. DUMITRU Franchisees face a tough decision: try to ride out COVID-19 and complete…