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The economy segment and millennials
An industry-wide slowdown is expected, but the economy segment – and milliennials – may have the answers hoteliers need by…
Browsing: Technology
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IT is the new interior designer
Technology has an important role in the modern hospitality guest experience by Jady West In the age of the on-demand…
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Making the connection
Technology is enabling hoteliers to connect with guests in new and innovative ways, delivering the customized experience that each visitor…
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How to avoid hotel tech disasters
by Don Kermath Buying new hospitality tech is like buying a new car. You should take it for a test…
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What makes a hotel a smart hotel?
An exploratory discussion with three industry veterans by Sandy Smith Today’s hotel owners are met with technology options on every…
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When technology misses the mark
by Fiona Soltes Yani Deros has moved hotel mattresses and dug under desks to find an outlet for charging his…
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Finding uses for blockchain technology in the hotel industry
by Christopher Curry In the digital economy, hoteliers have started to embrace new technology to enhance the guest experience and…
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How modern technology allows a hotel to identify with its location
by Mark D. Kuhn IV With locations dispersed across the globe, Marriott, Hilton, Wyndham, and Best Western are among the…
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Investing in business-intelligent decisions
by Zohreen Ismail Hotel operators and owners often directly correlate investment with guest satisfaction. Increasingly, hotel operators are turning to…
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How to add an AI chatbot to your hotel website
Too often, the hotel industry gets carried away with the idea of things like AI and chatbots. Most of this…