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Rough skies ahead
Marketing strategies for an unpredictable world by GINO ENGELS The effects the pandemic has had on the travel industry are…
Browsing: Technology
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Feeling stuck?
A great guest experience requires digital transformation by DEREK PACQUÉ Hospitality’s digital transformation was a top priority before COVID-19, but…
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Let’s give ’em something to talk about
Utilizing PMS technology to bolster your hotel’s marketing strategies by PATTY JEFFERSON The post-COVID holiday season is soon approaching. After…
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Managing your most controllable expense by embracing hotel technology
by JOHN ERHART As hoteliers, we all know that one of the largest controllable expenses in the hotel industry is…
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5 new realities for hotels
A tale of digital transformation by PAUL PAYETTE Digital transformation has been touted as the holy grail of modernization in…
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Negotiating third-party vendor contracts
by RAHUL B. PATEL and CYRA A. DUMITRU Hoteliers consistently face new challenges to accommodate their guests in an increasingly…
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Advancing through adversity
The pandemic’s effects on tech and hospitality by IAIN SHAW Even at 2021’s halfway point, many of COVID-19’s consequences are…
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The intersection of and guest personas to drive recovery revenues
How to chart a course during an asymmetric hotel-demand surge by LARRY and ADAM MOGELONSKY When it comes to the…
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Look to technological innovations to outlast the business travel drought
Remote-work software and technology have proliferated in the corporate sector during the pandemic. The prototypical workplace has changed and work-from-home…
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Technology in the hands of hoteliers
In today’s landscape of technological and operational transformation in hospitality, the challenge for the hotelier has never been greater when…