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The future hotelier
How will the industry shape up by 2025? by IAIN SHAW The year 2025 seems like a long way off,…
Browsing: Technology
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Gen Z vs. Millennials
Understanding who they are and how they travel by TOM GRESHAM When it comes to understanding the two youngest generational…
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Consumer Report: Nearly Half Of Travelers Book Through 3rd Parties
Source: Hospitality Net by Elyse Devries Feb. 19, 2020 As consumer demands for personalized service and competition for consumers’ attention…
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Connecting to the brand
Brand standards reach across all areas of a hotel, including – and especially – technology by FIONA SOLTES Guests may stay…
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The economy segment and millennials
An industry-wide slowdown is expected, but the economy segment – and milliennials – may have the answers hoteliers need by…
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IT is the new interior designer
Technology has an important role in the modern hospitality guest experience by Jady West In the age of the on-demand…
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Making the connection
Technology is enabling hoteliers to connect with guests in new and innovative ways, delivering the customized experience that each visitor…
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How to avoid hotel tech disasters
by Don Kermath Buying new hospitality tech is like buying a new car. You should take it for a test…
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What makes a hotel a smart hotel?
An exploratory discussion with three industry veterans by Sandy Smith Today’s hotel owners are met with technology options on every…
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When technology misses the mark
by Fiona Soltes Yani Deros has moved hotel mattresses and dug under desks to find an outlet for charging his…