Browsing: Leadership
0
How to use technology to make your hotel relevant today
by RUPESH PATEL How long have you been in the hotel industry? If you can remember reg cards and cutting…
0
Tricks of the trade
Actionable insights for maximizing profits by RACHAEL ROTHMAN, CFA I graduated from a competitive New York City high school nearly…
0
The best defense is a good offense
Security has never been more challenging or important by MICHAEL JACOBSON As hoteliers, you don’t need me to tell you…
0
Protecting your brand with Diversity & Inclusion
How understanding, identifying, and addressing unconscious bias in the hotel industry can improve the customer experience By NEHA GUPTA After…
0
Leveling the playing field
A look at one firm’s attempts to increase the number of women-owned hotels through education, training, and funding by SUSAN…
0
A culture of creativity
By managing diversity in hotel properties, experts see momentous opportunity to boost creativity and problem-solving by TOM GRESHAM In the…
0
Pushing for progress
Creating opportunity and access for all through diversity and inclusion by ANDREA BELFANTI Throughout my career, I’ve been fortunate to…
0
Hoteliers are resilient
By Teague Hunter The power of social media and technology is stronger than I could have ever imagined. I cannot…
0
Paying it forward
How AAHOA Member Shay Patel saw inequality and took the steps to eliminate it with Alley-Oop Kids In 2014, Shay…
0
2021 Vision
The AAHOA Board of Directors shares changes to guest philosophies and advice as we enter 2021 amid COVID-19 by the…