Browsing: Leadership
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The future’s so bright…
Catching up with a few leaders of tomorrow by CARTER DAVIS In an industry filled with countless seasoned veterans and…
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Building a winning team
by CARTER DAVIS When Sheila Johnson decided to enter the hospitality industry, the renowned businesswoman and entrepreneur set about developing…
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How to use technology to make your hotel relevant today
by RUPESH PATEL How long have you been in the hotel industry? If you can remember reg cards and cutting…
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Tricks of the trade
Actionable insights for maximizing profits by RACHAEL ROTHMAN, CFA I graduated from a competitive New York City high school nearly…
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The best defense is a good offense
Security has never been more challenging or important by MICHAEL JACOBSON As hoteliers, you don’t need me to tell you…
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Protecting your brand with Diversity & Inclusion
How understanding, identifying, and addressing unconscious bias in the hotel industry can improve the customer experience By NEHA GUPTA After…
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Leveling the playing field
A look at one firm’s attempts to increase the number of women-owned hotels through education, training, and funding by SUSAN…
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A culture of creativity
By managing diversity in hotel properties, experts see momentous opportunity to boost creativity and problem-solving by TOM GRESHAM In the…
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Pushing for progress
Creating opportunity and access for all through diversity and inclusion by ANDREA BELFANTI Throughout my career, I’ve been fortunate to…
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Hoteliers are resilient
By Teague Hunter The power of social media and technology is stronger than I could have ever imagined. I cannot…