Maximizing productivity and well-being by AKO ARDALAN Picture this: You’re a hard-working executive and have just wrapped up an exhaustive…
Part of an ongoing series exploring the (sometimes) lighter side of a life spent working in a hotel by DEVEN…
Bikes and e-bikes offer a cost-effective amenity that allows hotel guests to explore by ANNIE ZOU During his 2023 State…
The importance of the hotel lobby by AKO ARDALAN Any seasoned traveler is aware of the stereotypes surrounding the hotel…
Sustainability has been a buzzword in hospitality, and among hoteliers, for quite some time now. However, while guests are expressing…
How the hospitality industry can avoid disaster and better shield itself from environmental hazards by STEFAN BURKEY and PLACITO MICELI…
The power of leveraging the emotional economy by NANCI SHERMAN Simply put, the emotional economy is an outgrowth of the…
Six-time Forbes Five Star-winning hotelier shares his guest service secrets and passions by MICAH SOLOMON It’s excruciatingly hard for a…
by KEN PATEL The past three years have taken hoteliers and hotel guests for a wild ride; COVID-19 shut down…
Consistent innovation is the key to evolution by NANCI SHERMAN If you want your hotel(s) to lead in market share,…