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Who owns the guest is whomever owns the experience
by ALEXI KHAJAVI While in Los Angeles recently, I had dinner with some friends. After dinner, one guest offered me…
Browsing: First Perspectives
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People and Relationships Anchor the Hospitality Industry
BHAVESH Patel AAHOA Chairman (2017-2018) The hospitality industry, and the businesses we live our lives to build, maintain and prosper,…
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Be a leader who inspires greatness
CHIP ROGERS AAHOA President & CEO Great leaders share at least one trait. They inspire greatness in others by challenging…
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Embracing Digital Disruption
Choice Hotels keeps connected with its innovative choiceEDGE technology. by PATRICK PACIOUS Today’s world is becoming increasingly connected. Technology touches…
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Focus on the common ground
CHIP ROGERS AAHOA President & CEO From ADA reform to joint employer, let’s identify and support bipartisanship to make progress…
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There’s something for everyone at AAHOACON18
BHAVESH PATEL AAHOA Chairman (2017-2018) Though some years have passed, I still remember the first couple of AAHOA conventions I…
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Actions
speak
louder than words, and every one of our voices matters
by LYNN S. MOHRFELD, CAE As one of the most visible industries in the nation, we are constantly being held…
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Lending a voice on the U.S. Travel Association’s Board of Directors
CHIP ROGERS AAHOA President & CEO AAHOA is well-positioned to help shape the priorities and perspectives of the travel industry.…
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Key money incentives: To take or pass?
As developers contend for the most desirable urban real estate for their new brands, should they consider this tool? by…
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Small business owners can make a difference
Bhavesh Patel AAHOA Chairman (2017-2018) The reversal of the NLRB decision is good for hoteliers – now it’s up to…