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Getting the message to Stick
COVID-19 and the evolution of social distancing by ANDREW WITKIN When COVID-19 rocked the economy, the hospitality industry was one…
Browsing: Operations
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Pandemic places spotlight on franchise agreements
by RAHUL B. PATEL and CYRA A. DUMITRU Franchisees face a tough decision: try to ride out COVID-19 and complete…
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Manage Pest Threats with This Post-Hurricane Checklist
by BENJAMIN HOTTEL, BCE Hurricanes pose a serious threat to hotels, especially during peak season from June to November. These…
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Wading into the next decade: Risk outlook for the hospitality industry
by JOHN WELTY The start of each new decade brings with it a time to reflect on the 10 years…
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Consumer Report: Nearly Half Of Travelers Book Through 3rd Parties
Source: Hospitality Net by Elyse Devries Feb. 19, 2020 As consumer demands for personalized service and competition for consumers’ attention…
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Resources for AAHOA Members
by SHEETUL RAYEED Sheetul Rayeed AAHOA Staff Attorney Hospitality is all about the guest experience and serving others, and I…
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Hotel ownership at different stages
What to expect with your first hotel vs. your tenth by Sandy Smith Nick Zaver, president and CEO of Insignia…
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The gig is up
Strategies for competing with gig-economy players like Airbnb by Nick Fortuna Just how big a bite of the apple is…
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Stroke of genius: Firming up hotel operations with finer strokes
Top hotel management companies balance profitability with agile management by Megan Mazzocco According to the March edition of CBRE’s Hotel…
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Operational resilience prepares hoteliers to win despite market conditions
by Todd Sabo, President – North America, RMS Hospitality Solutions Hospitality’s near decade of RevPAR expansion has been an incredible…