Giving guests control over the room environment is a smart first step toward happier guests and better online reviews by…
Three generational planning strategies for long-term success by Tamara Baldanza-Dekker A smart business positions itself for success by being multi-generational…
by Zohreen Ismail Hotel operators and owners often directly correlate investment with guest satisfaction. Increasingly, hotel operators are turning to…
by Lee Ferry Running a hotel can be unrelenting, and it comes with an endless array of unexpected expenses. But…
by Kristi Froehlich Looking to make the most of the future, hotel executives sat down a few years ago, put…
by Kurt Weinsheimer Today, the hotel business landscape is transforming at a rapid pace. Massive online travel companies invest billions…
Creating a resilient tourism industry by Mark Gallivan and Jaclyn Guerrero Physical damage caused by natural catastrophes such as hurricanes,…
by Aimee Allenback Today, one in six children in the United States are diagnosed with a developmental or intellectual disability…
by Paul Lem, M.D. Legionnaires’ disease, a severe pneumonia with a death rate ranging between five and 20 percent, has…
by Larry Mogelonsky, MBA, P.Eng. For the majority of hotels nowadays, a perennial issue with no easy solutions is staffing,…