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Wading into the next decade: Risk outlook for the hospitality industry
by JOHN WELTY The start of each new decade brings with it a time to reflect on the 10 years…
Browsing: Operations
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Consumer Report: Nearly Half Of Travelers Book Through 3rd Parties
Source: Hospitality Net by Elyse Devries Feb. 19, 2020 As consumer demands for personalized service and competition for consumers’ attention…
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Resources for AAHOA Members
by SHEETUL RAYEED Sheetul Rayeed AAHOA Staff Attorney Hospitality is all about the guest experience and serving others, and I…
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Hotel ownership at different stages
What to expect with your first hotel vs. your tenth by Sandy Smith Nick Zaver, president and CEO of Insignia…
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The gig is up
Strategies for competing with gig-economy players like Airbnb by Nick Fortuna Just how big a bite of the apple is…
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Stroke of genius: Firming up hotel operations with finer strokes
Top hotel management companies balance profitability with agile management by Megan Mazzocco According to the March edition of CBRE’s Hotel…
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Operational resilience prepares hoteliers to win despite market conditions
by Todd Sabo, President – North America, RMS Hospitality Solutions Hospitality’s near decade of RevPAR expansion has been an incredible…
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Out of sight but on your mind: How to set up your staff for success in an emergency
by Danielle Myers, Status Solutions In an emergency situation, lives are on the line, time is of the essence, and…
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Surviving natural disasters in hospitality
Limit liability by planning for the worst, adapting for the best, and responding to the rest by Taylor Davis How…
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Smart technology is making it easier to please generational travelers
Giving guests control over the room environment is a smart first step toward happier guests and better online reviews by…