Riding the wellness wave

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How hotels can transform to meet modern demands

In recent years, the hospitality industry has witnessed a paradigm shift as the public demands increased access to wellness services. Motivated by advances in technology and a growing awareness of their benefits, hotels and resorts find themselves at the forefront of innovation. In this dynamic landscape, they must constantly evolve, offering high-quality, scalable services to remain competitive. As a response, hotels are redefining their services to provide accessible offerings consistently across various verticals.

One key avenue through which hotels meet this demand is by evolving spa and wellness menus. When properly designed and managed, these updated menus not only become profitable for hotels but also contribute to guest retention by enhancing the on-property experience. The ability to offer a unique and exclusive experience beyond merely providing a room for the night is becoming increasingly critical in the competitive hospitality landscape.

Luxury hotels, in particular, are exploring innovative ways to provide tailored services that go beyond traditional spa treatments. The concept of self-care is continually expanding and evolving, which necessitates a shift in how hotels meet this growing demand from guests. Wellness experts are incorporating various technologies to support treatments and enable autonomous operation in spa areas.

HEALTHY GUESTS ARE HAPPY GUESTS
Infrared saunas, red light technology, and automated massage tables powered by water massage technology are fast becoming key components of the hospitality industry. These new technologies not only meet the requests for high-end treatments but also support spa staff, providing a rejuvenating spa experience without the need for constant one-on-one contact. High-end automated massage tables, with their ability to offer sensory immersion and customized massages, are proving to be valuable assets for serving a diverse range of clients.

The popularity of infrared saunas and red light technology in hotels, spas, and gyms is also growing rapidly due to their superior benefits compared to traditional saunas. Red light technology is renowned for promoting healing, reducing inflammation, increasing blood flow, and even aiding in resolving aches and pain. Infrared technology, whether in stand-up booths or upscale lounge beds, boasts a wide array of benefits, including detoxification, improved sleep, relaxation, mood enhancement, cardiovascular health, and muscle recovery.

THE NEW NORMAL
Embracing technology as an integral part of the spa and wellness industry is helping luxury hospitality maintain its status as a driving force in the realm of overall well-being. This approach not only ensures a greater return on investment but also provides hotels with increased flexibility in staffing.

The hotel industry’s enthusiastic embrace of wellness trends underlines a commitment to meeting the ever-changing needs and interests of modern travelers and clientele. By strategically integrating advanced technologies and confronting these needs head-on, hotels can distinguish themselves as leaders in providing unique and personalized experiences for their guests. In this era of wellness consciousness, hotels that go beyond the ordinary and invest in the well-being of their guests will undoubtedly stand out and thrive in the hospitality landscape as it continues to advance.


brynn scarborough

Brynn Scarborough is CEO of WellnessJK, a provider of autonomous wellness solutions whose commitment revolves around upholding the highest standards of service and product quality, guided by integrity and visionary leadership. She can be reached at .

 


MATEJ KASTELIC/SHUTTERSTOCK.COM

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