The Five Changes Expected in the Hotel Industry


Source: Hospitality Net
May 18, 2020

Returning to operations in our new environment is sure to bring many expected and unexpected challenges. Between figuring out social distancing protocols and mitigating risk throughout the property, hotels will be contending with a lot as we move through the coming months and years.

The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Reduced capacity allowance in restaurants and bars, queuing for entry in to stores, ubiquitous placement of sanitization products, PPE requirements while in public, health screenings — the early signs are all around us.

Given what we know today, it’s safe to make some assumptions and educated guesses on what to plan for. These are the five changes that the new normal is likely to bring forward in the hotel industry for owners and operators.

  1. Race to find new sources of revenue
  2. New productivity measurements
  3. Greater security of expensive brand standards and programs with hard to determine ROI
  4. Obvious signs of cleaning and sanitation
  5. Sustainability

Read the full article here.


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