Club Blue Q&A
AAHOA industry partners share their perspectives on guest satisfaction What’s…
Author Genny Toddy
Happy guests are satisfied, but what happens when they’re not?
By SHEETUL RAYEED Guest satisfaction is critical to the success…
The payments process
Today’s Hotelier sat down with Faheem Khan, Executive Director of…
How hotels can attract the 3 types of travelers still active during COVID-19
by MARK SKROCH To say that the past year has…
The value of the post-stay guest survey
by DANIEL J. MOUNT, DBA The electronic post-stay guest survey…
What can commercial real estate and hotel owners expect from the new capital markets landscape?
by RUSHI SHAH The ongoing effects of the pandemic continue…
Paying it forward
How AAHOA Member Shay Patel saw inequality and took the…
2021 Vision
The AAHOA Board of Directors shares changes to guest philosophies…
Part 4: The pros speak up
Nitin Shah, President of Imperial Investments Group, Inc., talks about…
Hotels Seize Bigger Share From OTAs During Pandemic
Source: CoStar Group By Danny King February 4, 2021 Hotel…