The pandemic’s effects on tech and hospitality by IAIN SHAW Even at 2021’s halfway point, many of COVID-19’s consequences are…
by RUPESH PATEL How long have you been in the hotel industry? If you can remember reg cards and cutting…
Actionable insights for maximizing profits by RACHAEL ROTHMAN, CFA I graduated from a competitive New York City high school nearly…
How understanding, identifying, and addressing unconscious bias in the hotel industry can improve the customer experience By NEHA GUPTA After…
By managing diversity in hotel properties, experts see momentous opportunity to boost creativity and problem-solving by TOM GRESHAM In the…
by ALFREDO ORTIZ After many months of uncertainty, Americans are desperate to leave their homes for a vacation or a…
What to consider before changing lanes by RUSHI SHAH While a widespread vaccine has provided some hope for recovery, most…
by FRANK MEEK, BCE In the wake of COVID-19, 2020 marked a year of vast change, especially for hoteliers. Increased…
by J. MICHAEL DADY, ESQ. and RACHEL D. ZAIGER, ESQ. Unquestionably, COVID-19 has impacted virtually all walks of life. Remote…
by GENEVA TODDY industry professionals sat down with Today’s Hotelier to talk about setting up their staffs and guests for…